Meet the
Zeroed-In Team

These ladies are very near and dear to my heart! Each individual was chosen carefully to represent Zeroed-In. There is a wealth of knowledge among this group!  We are a teaching company, and believe strongly in supporting each other and helping to grow each person in their skill sets. Every day we can learn something new and these ladies right here are the perfect example of a TEAM. The gentleman you see me with is my incredible son Parker - he is always there for me with Zeroed-In! He is the best son I could ever ask for! And this is the best TEAM I could ever ask for!

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Account Managers

Extend a  warm welcome  to our fantastic team of Account Managers.

Tami P.
Idaho
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I started in dentistry in 1998 as a chairside dental assistant. I have held many roles in private practice dentistry, from hygiene assistant to insurance specialist & office manager. I had a great opportunity to spend 5 years as an Eaglesoft & equipment trainer. I specialize in Eaglesoft, but am proficient in many dental software platforms.  My passion is to be there to help front office teams. I make it my goal to be available immediately or within minutes from reaching out!

I have 5 children and 11 grandchildren, and 2 dogs which are like children! My family is my world! I traveled in a 5th wheel with my husband for 3 years, working on the road! Now that we are back home in Idaho, in the winter you can find us snowmobiling and, in the summer, we’ll be on 4-wheeers! We love to camp, fish & travel.

Michelle H.
Idaho
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After many years in the business corporate world, I transitioned into the dental field. Decades later and I’ve never looked back. I love every aspect of dentistry! Having an office that runs like a fine tune dental machine makes my heart happy. Not there yet, no worries, we can get you there! I’ve worked with a variety of dental software, but my ultimate favorite is Dentrix and Open Dental.

When I’m not dedicating my time to dentistry, I can be found spending time with my amazing husband of 28 years, and 4 children. As a family, basketball runs in our blood, both my husband and I played college basketball and we are beyond proud that 2 of our children are currently playing at the collegiate level. We reside in the Treasure Valley and absolutely love it! IdahoHOME

Brooke C.
Idaho
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I have been in the dental field since 1996 as a Dental Assistant/Dental Receptionist and am approaching my 28th year in the field. I quickly realized that my passion was in the Front office and conquering the dental insurance world. I love to help doctors take back what is rightfully their earnings and limit the amount written off for these offices.

In my spare time I enjoy spending time with my husband and son. In the summer you will find me in McCall on my paddleboard, swimming, biking, hiking and running with my family when time allows. I love being at home in my own backyard where I am also an avid Gardner. My son Plays competitive basketball so in the late fall and winter I can be found supporting and cheering him on in gymnasiums throughout Idaho. My husband and I love to travel to see different things. I am always up for a new adventure.

Kamill M.
Idaho
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I have been part of Zeroed-in Dental Solutions since April 2023, and have been in dentistry for 9 years. I do my best to help offices succeed and grow. What I enjoy the most about Zeroed-in is the atmosphere of the support and growth of knowledge.

I have been married 4 years to my husband and have two children. You can often find me living an active life by enjoying the outdoors camping, fishing, side by side rides, hunting, snowmobiling, and kayaking.

Kenzie Z.
Idaho
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I am an Idaho native, married to my High School sweetheart and have 2 handsome boys! If I’m not working you can find me spending time with my family. Where we love everything outdoors especially being in the mountains. The boys love to be in lots of different sports which then makes me one busy sports mom!

I have been working in the dental industry since 2017.  My love for dentistry started with assisting, then to helping patients as an Insurance/treatment coordinator and now a billing and claim specialist. I am always up for a good challenge of helping dental offices so they can focus on taking care of their patients. I thrive to deliver the best customer service and will do all I can to help these amazing Doctors!

Damiee S.
Idaho
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I have a love and passion for teeth and fitness. I started working in dentistry in 2018, both as an assistant as well as front desk administrator and treatment plan coordinator.  In my spare time, I love to work out, teach fitness classes, and hang out with my husband and kids. I love a walk on the beach and a good margarita.  I'm a true believer in helping others and spreading kindness.

Suzana W.
Georgia
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I was born in South America, Guyana, at the age of 18 months my parents and I moved to Brooklyn, New York where I was raised for the majority of my adolescence years. I later relocated to Atlanta, GA in 2005. Immediately after graduating High School. After relocating to Atlanta, I met my husband and we now have 3 beautiful children Jayden(17), Sabrina (15) and our Christmas baby, Sophia (10).

I started in dentistry in 2009, 3 months after having my second child. My love for dentistry grew while I worked as a patient relations specialist for a cooperate dental company in Atlanta, GA. I have held many roles from front desk, insurance coordinator, hygiene coordinator, treatment plan coordinator along with management in the RCM department.  I truly enjoy all aspects of dentistry, however I’m most passionate about helping patients and dental providers with challenges they may face within the billing side of dentistry and getting their production and collections at 100%.

When I am not tackling dental claims and on the phone with insurance companies, my time is spent with my three children at Basketball, Gymnastics, and Cheer.

Rachael O.
georgia
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I consider myself a "Michigander", however I the course of my marriage, I have moved and lived in different states that I have called home. I started my dentistry career in 2011. Since then, I have worked in several dental offices as a dental assistant. As a dental assistant in Washington state, I was able to learn different insurance and billing terminologies and processes which led me to my current career path as a dental billing specialist. I am a mother of 4 kids and currently live in Evans, GA. I enjoy spending time with my kids, visiting family in Texas and traveling the world with my husband.

Kristal V.
Idaho
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Kristal was born and raised in Idaho. She married her high school sweetheart and they have four beautiful children. She is a busy mom chasing her children all around. From dance competitions to basketball tournaments and all the things in between. Kristal has 17+ years of experience in the dental field. She has clinical dental experience in general, oral surgery, and pediatrics. She also has years of experience with dental billing, insurance, administration and management.  Kristal is passionate about dentistry and enjoys seeing growth and success within dental practices.

Research Assistants

Say hello to our talented team of Research Assistants.

Kami S.
Idaho
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I am a mother of two amazing adult kids & have been with my main man for 27 years. We enjoy traveling, the mountains & spending time enjoying activities our kids are involved with. I was in the dental field for 11 years before I had the opportunity to stay home & watch my kids grow up. I truly always knew I wanted to get back into dentistry & now that we our empty nesters Zeroed In opened a door & has given me that. It has been exciting to see where dentistry has advanced since I was in it. I am enjoying the continued education this job has provided & being a part of a growing team again.

Jennifer P.
Maryland
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Jenny was born and raised on the Eastern Shore of Maryland, where she still resides with her boyfriend and daughter. She started in the dental field in 1996 as a dental assistant in a general practice. After assisting for 2 years, she moved on to become the front desk coordinator in a pediatric dental office and has been the office manager for 20 years Learning all the ins and outs of insurance claims processing and posting is her passion, she’s sure to be an asset to your practice. In her spare time, she enjoys spending time with her family, baking and traveling.

Kourtni S.
Indiana
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Kourtni started in Dentistry with Zeroed-In May of 2024. She is passionate about helping dental offices have reliable insurance information to properly treatment plan and present to their patients. Kourtni is very detail oriented and is excited for this journey with Zeroed-In.

Kourtni & her husband Josh are the parents of 4 beautiful, busy & active children. When she is not cheering on her kids at soccer, softball or marching band, you will find her tackling her latest DIY project at home!